No deposit required for a booking of 8 people or less. However a booking of 8-9 you may be asked to provide a deposit.
Cancellable up to the time of arrival and no pre-order is required.
We will hold your table for up to 15 minutes after the reservation time, after which your reservation can no longer be guaranteed.

GRATUITY AND VAT
An optional service charge of 12.5% will be added to the final bill of all parties.

Group Bookings Terms & Conditions (10 people or more)

CONFIRMATION
To confirm a booking (excludes Christmas bookings), a £5 credit card hold may be needed. (For large parties we may ask for a larger sum)
Any bookings of 10 or more without a card hold payment may be cancelled if payment is not received within 72 hours of provisional booking.
Failure to pay the deposit will result in your provisional booking being cancelled unless otherwise agreed, and your table being released to other customers.

We may also request a pre-order from your table to ensure Stock is available on the day to meet your guests requirements. Please be aware we need this back at least 5 days prior to the booking date to fully ensure stock availability on the day.

GUEST NUMBERS
We will do our best to accommodate any increases in party size after your reservation has been confirmed but cannot guarantee that additional guests will be able to dine.
For groups of 10 or more, a pre-order is required at least 7 days prior to the event.

CANCELLATION
Should you cancel more than 28 days prior to your booking, you will receive a full refund of any deposits paid.
Should you cancel within 7 days prior to your booking, your credit card may be charged but can be transferred as credit to another date.
Cancellation with less than 24 will result in full loss of deposit/charge of credit card hold.
Charges apply to both lunch and dinner reservations.

GRATUITY AND VAT
An optional service charge of 12.5% will be added to the final bill of all parties.

Christmas & New Year’s Eve Terms & Conditions

CONFIRMATION
To confirm a reservation for our Christmas Party Menu, or a New Year’s Eve dining experience, a credit card hold is required for booking of £34 per person.

To confirm a reservation for an a la carte dining, in December, a £10 credit card hold per person may also be required, however will only be charged when cancelling on the day, unless told otherwise.

Pre-orders will be required for all Christmas and New Year’s Eve menu dining experiences that require a card hold at the time of booking (excludes a la carte menus, unless requested). Dates for pre-order deadlines will be confirmed at the time of a successful booking. The balance of the meal must be settled on the date of your reservation along with any drinks and extras.

GUEST NUMBERS
We will do our best to accommodate any increases in party size after your reservation has been confirmed but cannot guarantee that additional guests will be able to dine.

CANCELLATION
A £10 per person will be charged for cancellations or party size reductions within 7 days of the event.
The full meal per person (cancelled or no show) will be charged for cancellations or reductions within 24 hours of the booking.

GRATUITY AND VAT
An optional service charge of 12.5% will be added to the final bill of all parties.

Mother's/Father’s Day Terms & Conditions

On all the above Sunday dates a 2 or 3 course set menu will be available. We will not be serving our usual A La Carte Menu. The Kids menu will be available on the day to order from as normal.

CONFIRMATION
To confirm a reservation on Mother's/Father’s Day/Easter Sunday, a £31 per person credit card hold is required for booking. £10 per person will be charged for cancellations or party size reductions within 7 days of the event. The full £31 per person will be charged for cancellations or reductions on the day of the event.

GUEST NUMBERS
We will do our best to accommodate any increases in party size after your reservation has been confirmed, but cannot guarantee that additional guests will be able to dine.

CANCELLATION
Charges apply to both lunch and dinner reservations.

GRATUITY AND VAT
An optional service charge of 12..5% will be added to the final bill.

A credit card hold of £5-10 per person may be required to confirm a booking in a private dining room or event. 

For whole pub bookings, a deposit and minimum spend requirement will be agreed in advance. The deposit will need to be paid in full in order to confirm the reservation.

CANCELLATION
Should you cancel 5 days prior to the event, we may charge the £5-10 per person credit card hold.

FUNCTIONS, CONFERENCES & PARTIES
We require a guarantee deposit of 25% of the contracted amount.
Full payment and final numbers are required 14 days prior to your booking.
Flexibility to cancel up to 14 days prior, for which we will retain up to 20% of your deposit.

Royal Exchange Loyalty Scheme

1. Our Royal Exchange Loyalty Scheme is our way to show our appreciation for your loyalty by rewarding you every time you visit one of our participating venues. It is not a credit card, charge card or debit card. Each Account User must only use the Account in accordance with the Scheme rules. 
2. Each Account is personal to the Account holder or relevant Account User to whom it is issued and neither the Account nor the reward points can be used by or transferred to any other person. If you need to change any of the details you have registered with your Account, please contact us.
3. Our Loyalty is open to anyone aged 18 or over.
4. The Royal Exchange will not be liable for any costs or losses which arise in connection with the programme being cancelled or amended.
5. Member will be informed or any significant changes to the loyalty scheme by email or via our website. Continued use of the scheme will constitute your acceptance of any such changes to terms and conditions.

Rewards Points and Member Benefits

1. To receive and redeem points on your Loyalty Account you must first register through our QR Code.
2. We are unfortunately not able to add points to other customers cards unless they are the person purchasing the item.
3. Each Loyalty point is worth 2p.
4. Points can be earned on the purchase of all food and beverages.
5. Loyalty points are not awarded on the purchase of Gift Cards or Tickets to private events.
6. Reward points awarded may be reduced from time to time at our discretion. Any reward points earned on purchases which are subsequently cancelled or refunded will be deducted from the card.
7. In order to earn reward points on purchases, the account must be presented with the bill prior to purchase. Reward points cannot be added after the transaction is completed. If you forget your loyalty card please note that it is not possible to get points added retrospectively at a later date.
8. Loyalty points have no cash value and cannot be refunded or exchanged.

Cancellation and Termination and Expiry

1. Cancellation and redemption: You have the right to cancel your loyalty account at any time by letting us know by email: bookings@royalexchangelindford.co.uk On receipt of the the notice any monetary value will be forfeited and any points value cancelled.  Your account will no longer be able to be used.
2. The Royal Exchange reserves the right to terminate any guests membership of the Loyalty Scheme.  In certain instances where the member is suspected of abusing the Loyalty Scheme that member’s monetary balance will be forfeited and unused points will be cancelled. We also reserve the right to refuse future signups.
3. Your Loyalty Account does not have an expiry date. However, if you do not use your Loyalty Account for a period of one year or more, your points may expire. 
4. We reserve the right to amend these Terms and conditions at any time or withdraw the Loyalty scheme on reasonable notice. The amended terms will apply to the use of your Loyalty Account.

General

1. We do not warrant or represent that your Loyalty card will always be accepted at The Royal Exchange. For example, in the unlikely event of a failure of IT and communications systems, we may not be able to add points or redeem any stored monetary value as payment during such a system failure
2. We shall be held liable for any default resulting directly or indirectly from any cause beyond our control, including but not limited to, failure of network services and failure of data processing systems. To the extent permitted by law, all conditions or warranties implied by law, statue or otherwise are expressly excluded.

Data Protection Statement 

In order to participate in the Royal Exchange Loyalty scheme, members are required to provide personal details to register. This information will be process in accordance with our data protection policies. Members can amend these details at any time by accessing their online account.

We would like to reassure you that your details are safe with us and will never be released to any other external companies or third party groups for their marketing purposes. 

We will use your personal details to send you information about your Loyalty Account and details of any future or current promotions. If at any time you would like us to stop sending you e-mails, please let us know and we will do so immediately. 

Dine for £13.50 Offer

Enjoy a dish and drink for just £13.50

Add a coffee or tea for £1.50

If Allergens or Dietary Requirements are applicable please speak to a member of staff on the day and we will try our best to find a suitable replacement.

Available

Mon-Fri - Lunch
Mon-Thurs 5:30-7PM

Cannot be used in conjunction with any other offer.

We serve the right to remove this offer with no notice.

This offer will not be available on Special Days including but not limited to: Valentines Day, Music Events, Supper Clubs, Bank Holidays

Burger Monday Offer

Get A Burger starting from just £10

Available

Burgers include: Beef Burger, Buttermilk Chicken, Mushroom. We may also include special offer burgers at certain points.

Additional toppings from the standard will be charged as per the menu. No substitutions will be offered for swapping a standard.

Cannot be used in conjunction with any other offer.

We serve the right to remove this offer with no notice.

This offer will not be available on Special Days including but not limited to: Valentines Day, Music Events, Supper Clubs etc

Flight Night Tuesday Offer

Enjoy Chicken Wings from £1 Each

Available from 8th July

 - Minimum of 6 Wings
 - Minimum of 3 per Flavour

We reserve the right to refuse large quantities if it will disrupt service.

Eating Challenges are down to Manager discretion. Prizes are decided on the day.

Cannot be used in conjunction with any other offer.

We serve the right to remove this offer with no notice.

This offer will not be available on Special Days including but not limited to: Valentines Day, Music Events, Supper Clubs etc

Steak & Wine Wednesday Offer

A Single Steak & 175ml wine for £20
2 Steaks & Bottle of Wine for £45

Available

Steaks are 8oz Rump Steak served with Chunky Chips and Mixed Leaf Salad

Additional sides are Extra

Wine Included is:
First Fleet Chardonnay
First Fleet Shiraz
Nina Pinot Blush
Golden State White Zinfandel
Morande Merlot
Kleinkloof Chenin
Volente Pinot Grigio
Punta de Vacas Malbec

Wines cannot be upgraded via a price difference payment.

We serve the right to change the steak with no notice if the steak becomes unavailable.

Cannot be used in conjunction with any other offer.

We serve the right to remove this offer with no notice.

This offer will not be available on Special Days including but not limited to: Valentines Day, Music Events, Supper Clubs etc

Social Six Saturdays Offer

Available

Any of the Six Seperate Menu Cocktails for £6

6pm-Close every Saturday

We Serve the right to change the cocktails as and when needed.

Cannot be used in conjunction with any other offer.

We serve the right to remove this offer with no notice.

This offer will not be available on Special Days including but not limited to: Valentines Day, Music Events, Supper Clubs, Private Functions etc

Happy Hour

Available everyday from 4-6pm

Products Include:

Draught Beer/Lager/Cider

Wines by the Glass

Only available to Loyalty Customers.

Bottomless Brunch Offer

• This offer is not valid in conjunction with any other offers or promotions.
• A table for Bottomless Brunch is time-limited to 90 minutes. This commences from the time your first drinks are recieved.
• Last seating at 13:00pm. Subject to availability.
• Each drink will be replaced once one is finished.
• Price is per person and drinks cannot be shared.
• Drinking to excess will not be permitted and participants are required to drink responsibly at all times www.drinkaware.co.uk.
•  Management reserve the right to withdraw this offer at any time, without prior notice and reserve the right to refuse serving alcohol to any participant at any time without notice.
• Alcohol will be served to over 18s only, proof of ID may be required.

A £37 per person credit card hold is required for booking. £10 per person will be charged for cancellations or party size reductions within 7 days of the event. The full £37 per person will be charged for cancellations or reductions on the day of the event.

GRATUITY AND VAT
An optional service charge of 12.5% will be added to the final bill of all parties.